About Dublin Simon Community
Dublin Simon Community works to prevent and address homelessness in Dublin, Kildare, Wicklow, Meath, Louth, Cavan and Monaghan. We provide services at all stages of homelessness and enable people to move to a place they can call home.
What's Involved
• Work with the team to ensure the continuity of service provision in the service, to include handovers, diary, incident reports etc.
• Assist/support the team to co-ordinate client participation initiatives.
• Work closely with support and project workers to provide on-going support to clients and to help them achieve the goals set down in their support plan.
• Engage with support workers and ensure the delivery of the harm reductions initiatives including but not limited to the effective running of the Mobile Health Unit
.
• Assist in the ongoing integration of the street based harm reductions initiatives.
• Ensure the Health, Safety and Welfare of clients is prioritised at all times.
• Process all incoming enquiries and referrals as appropriate.
• Respond to rough sleeping alerts effectively.
• Assist in the preparations of hot and cold weather packs.
• Support the function of the street counts.
• Respond and participate in media and fundraising requests regarding the service and service provision.
• Assist service manager to review rota to ensure adequate cover for staff on holidays, sick absence or training and to complete other administrative tasks as required
• Facilitate clients when moving from current location to new location.
• Ensure routine maintenance, cleaning, security inspections and health and safety inspections occur, in line with operational procedures and standards.
• Liaise and co-ordinate with other members of the team regarding the running of the service.
• Ensure a high standard of customer service is provided and complaints are dealt with in an efficient and appropriate manor in accordance with complaints and appeals policy and procedures.
• Respond to all incidents immediately and ensure consistent appropriate follow up.
What's required for this position
Essential:
• Understanding of why people become homeless and the needs they have.
• Resilience and positive outlook
• Effective team working
• Initiative and taking responsibility
• Respect for the dignity of others
• Good communication
Desirable:
• Third level qualification in a social care discipline.
• Knowledge of Accommodation services in the Homeless sector.
• Experience of working with vulnerable and disadvantaged groups.
- Community Development/ Social work
- Personable Skills
Level of English required for this role:
Intermediate English
Times and commitment required for this role
| Mon | Tue | Wed | Thu | Fri | Sat | Sun |
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| Morning | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
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| Afternoon | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
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| Evening | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
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Minimum time commitment: 1 year
Other Details
Location of volunteering opportunity:
Capel Street, Dublin 1
Screening details for this role:
- Garda Vetting
- Informal Interviews
- References
- Application Form
- Identification Check (photo ID etc…)
- Curriculum Vitae (CV)
Volunteers will be provided with the following supports:
- Support/ advice/ recognition
- Supervision
- Initial induction and training
- Reimbursement of expenses
- Insurance cover
- Ongoing training opportunities
Age restrictions:
Over 18
Is this opportunity suitable for groups/teams of volunteers?
No
Benefits you will receive as a volunteer
• Induction
• Training
• DIT accredited Certificate in Volunteering
• Support and supervision
• mentoring
• Accommodation (where required)
• Weekly allowance
