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Administration Volunteer – Organisation Support

Dublin City Volunteer Centre

About Dublin City Volunteer Centre

Our mission is to promote the value of volunteering and increase the range and quality of volunteering in Dublin City. Further information available here ...

What's Involved

The Administration Volunteer will be involved in the day to day activities, helping the Volunteer Centre to support charities and community groups to recruit and manage volunteers. Key tasks will include:

1. Following up with organisations on volunteer referrals, by email or phone, checking if applicants have started volunteering with them.
2. Using our Salesforce CRM database system to update information relating to volunteer opportunities being advertised and organisation details.
3. Actively contribute to ongoing quality improvement, helping to identify and implement ways to improve our service.
4. Liaising with Volunteer Centre staff and contributing to team projects.

Commitment of Time We are looking for a minimum commitment of 8 hours a week over 4 months, but we can also facilitate volunteers who wish to commit more time.

What's required for this position

This role would be of interest to someone who is looking to improve their office experience, brush up on skills or get experience in the community and voluntary sector. We are looking for someone with:

  • Excellent attention to detail
  • Good communication skills
  • Administration experience
  • IT skills including MS Office, particularly Excel
  • Experience of database CRM systems such as Salesforce would be an advantage
  • Friendly pleasant manner
  • Fluent spoken and written English
  • Ability to work on own initiative and as part of a team
  • Respect for confidentiality of data.
    • Computer/ Web/ ICT
    • General Admin/ Office Support
    • Personable Skills
    • Phone Support/ Information Giver

    Level of English required for this role:
    Fluent English

    Times and commitment required for this role

    MonTueWedThuFriSatSun
    Morning
    Afternoon
    Evening

    Minimum time commitment: 3 months

    Hours required: 8hrs Weekly

    Other Details

    Location of volunteering opportunity:
    Aungier Street, Dublin 2

    Also available in these counties
    Dublin

    Screening details for this role:

    • Informal Interviews
    • References
    • Curriculum Vitae (CV)

    Volunteers will be provided with the following supports:

    • Support/ advice/ recognition
    • Supervision
    • Initial induction and training
    • Reimbursement of expenses
    • Insurance cover
    • Ongoing training opportunities

    Volunteers with the following challenges will be supported in this role

    • Mental Health Difficulties

    Age restrictions:
    Over 18

    Benefits you will receive as a volunteer

  • Learn about the community and voluntary sector.
  • Opportunity to gain experience working with Salesforce CRM online database software.
  • Develop and improve admin skills.
  • Letter of reference can be provided.
  • Getting there

    Contact Us & Directions

    • This opportunity is posted by:
    • Contact person: Kasia Timofiejew
    • Organisation: Dublin City Volunteer Centre
    • Email: kasia@volunteerdublincity.ie
    • Phone: 01 4737482
    Volunteer Ireland is delighted to acknowledge the support of:
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