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ISPCC Child-line Volunteer 2019

Irish Society for the Prevention of Cruelty to Children (ISPCC)

About Irish Society for the Prevention of Cruelty to Children (ISPCC)

The ISPCC has been protecting children and championing their rights since 1889. Every year the Society works with thousands of children and parents to build stronger, healthier families, who can cope with challenges, solve problems and raise happy resilient children. The ISPCC provides a range of family support services with a model of child centred practice. They main services provided to children and families are: Childhood Support Service, Child & Parent Mentoring, Leanbh & Childline.

What's Involved

ISPCC offers a listening service for anyone under the age of 18. It's Ireland's only 24 hours listening service and we are looking for recruits.

What's required for this position:
Childline volunteers are trained to listen and support children and young people via phone, web and text. We are looking for volunteers who are child-centred and believe in listening to children in a non-judgemental way. You need to be able to commit to one 4-hour shift per week. No qualifications are needed. Pass an initial recruitment and selection criteria; take part in a 8 week training course plus shadowing of experienced volunteers and supervision by experienced staff/volunteers.

Volunteer Information Event
To become a volunteer you are required to attend an information evening as first step of our recruitment process. This information evening will let you know what to expect from volunteering and explain how we work.

Upcoming Information evenings will take place on:
Tuesday 1st October
6.30pm, at 30 Lower Baggot Street, Dublin 2
Tuesday 8th October
6.30pm, at 30 Lower Baggot Street, Dublin 2

Further dates to be confirmed.

Volunteer Training
You will be required to complete training over eight weeks, on a Tuesday and Thursday evening, prior to starting to volunteer.

What's required for this position

We are looking for non-judgemental, non directive, active-listening people to take calls to anyone under the age of 18.

  • Personable Skills
  • Phone Support/ Information Giver
  • Youth/ Childcare

Level of English required for this role:
Fluent English

Times and commitment required for this role


Minimum time commitment: 1 year

Hours required: 4hrs Weekly

Other Details

Location of volunteering opportunity:
29/30 Lower Baggot Street, Dublin 2

Screening details for this role:

  • Garda Vetting
  • Informal Interviews
  • References
  • Application Form
  • Identification Check (photo ID etc…)

Volunteers will be provided with the following supports:

  • Support/ advice/ recognition
  • Supervision
  • Initial induction and training
  • Ongoing training opportunities

Volunteers with the following challenges will be supported in this role

  • Sensory Disability

Age restrictions:
Over 18

Is this opportunity suitable for groups/teams of volunteers?

Benefits you will receive as a volunteer

Our volunteers are given training and support throughout.

Apply Now Click the apply now button to register your interest in this opportunity.
  • This opportunity is posted by:
  • Contact person: Jennifer Farrelly
  • Organisation: Irish Society for the Prevention of Cruelty to Children (ISPCC)
  • Email:
  • Phone: 012342046
Volunteer Ireland is delighted to acknowledge the support of:
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