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Reception/Admin in counselling centre

Lets Get Talking

About Lets Get Talking

Let’s Get Talking is a national charity committed to non-set fee counselling & psychotherapy service provision in the community. LGT is dedicated to addressing the needs of those living with mental struggles and to promoting the overall mental health of its clients. Our work is driven by our commitment to promote mental health as a critical part of overall wellness, including working with prevention services for all; early identification and intervention for those at risk, and supports for those who need it with recovery as the goal. Centres in Dublin and Galway. CHY number 20901.

What's Involved

Do you enjoy meeting people? Do you value affordable and accessible mental healthcare services in your community? We are looking for someone to provide reception and administrative support to the Management of Let’s Get Talking Dublin and play a crucial part in the administration and smooth-running of Let’s Get Talking Dublin.

Responsibilities Include:

  • Answering inquiries regarding the organisation and how we operate.
  • Keeping the appointment schedule up to date.
  • Informing Counsellors of cancellations.
  • Taking and logging payments for sessions.
  • Setting up files for new clients and making sure all counsellors have the neccessary details to begin the therapy process.
  • As we are currently mostly still operating online/phone, the volunteer is the link between the client and the Therapist.

    What's required for this position

    Attention to detail. Excellent telephone manner. Empathy. Confidentiality is key. Good communication skills essential.entr

    • Computer/ Web/ ICT
    • General Admin/ Office Support
    • Personable Skills
    • Phone Support/ Information Giver

    Level of English required for this role:
    Fluent English

    Times and commitment required for this role

    MonTueWedThuFriSatSun
    Morning
    Afternoon
    Evening

    Minimum time commitment: 1 year

    Hours required: 3hrs Weekly

    Other Details

    Location of volunteering opportunity:
    Unit 9 Walkinstown Mall, 78 Walkinstown Road, Dublin 12 Google Maps location

    Screening details for this role:

    • Informal Interviews
    • References
    • Application Form
    • Identification Check (photo ID etc…)
    • Curriculum Vitae (CV)

    Volunteers will be provided with the following supports:

    • Support/ advice/ recognition
    • Supervision
    • Initial induction and training
    • Ongoing training opportunities

    Age restrictions:
    Over 21

    Is this opportunity suitable for groups/teams of volunteers?
    No

    Benefits you will receive as a volunteer

    This post would benefit anyone wanting to re enter the workplace and hone their admin and communication skills whilst also greatly benefitting the community and beyond.

    Getting there

    Bus no: 123, 18,77A, 9. Any bus to Walkinstown Rounabout or Long Mile Road.
    Google Maps location

    • This opportunity is posted by:
    • Volunteer Centre: Dublin City
    Volunteer Ireland is delighted to acknowledge the support of:
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