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PALS Volunteer - Nenagh Hospital

Nenagh Hospital

About Nenagh Hospital

Nenagh Hospital is part of the UL Hospitals group serving North Tipperary and surrounding areas.

What's Involved

Nenagh Hospital - PALS Volunteer (Patient Advocacy Liaison Service) will volunteer in Nenagh Hospital to improve the experience of patients and the public who come to the hospital.

Duties:
•Be an ambassador for Nenagh Hospital. •Welcome visitors to Nenagh Hospital. •Offer assistance •Assist with way finding to various wards, clinics, departments. •Walk with hospital visitors to their location if necessary. •Request wheelchairs on behalf of patients. •Help gather patient feedback on their experience in hospital. •Provide companionship to patients.

What's required for this position

•Be comfortable in a hospital environment. •Have knowledge of the basic workings of the hospital. •Commitment to the ethos of volunteering and UL Hospitals- ‘Courteous, Caring, Professional’. •Excellent customer service. •Act in a professional manner at all times. •Fluent English. •Ability to work on own initiative. •Be respectful and empathetic towards those who are using the hospital services. •Walking throughout the hospital is required.

  • Advocacy/ Lobbyist
  • Hospitality/ Befriending
  • Personable Skills
  • Retail/ Customer Service

Level of English required for this role:
Fluent English

Times and commitment required for this role

MonTueWedThuFriSatSun
Morning
Afternoon
Evening

Minimum time commitment: 3 months

Hours required: 3hrs Weekly

Other Details

Location of volunteering opportunity:
Nenagh

Other location details:
Nenagh Hospital, Nenagh, Co. Tipperary

Also available in these counties
Limerick, Offaly

Screening details for this role:

  • Formal Interview
  • Garda Vetting
  • References
  • Application Form
  • Identification Check (photo ID etc…)

Volunteers will be provided with the following supports:

  • Support/ advice/ recognition
  • Supervision
  • Initial induction and training
  • Reimbursement of expenses
  • Insurance cover
  • Ongoing training opportunities

Volunteers with the following challenges will be supported in this role

  • Physical Disability

Age restrictions:
Over 16

Is this opportunity suitable for groups/teams of volunteers?
No

Benefits you will receive as a volunteer

•Personal development. •An opportunity to work in and learn about the hospital sector • be part of a Volunteer team. •Opportunity to contribute to the experience of people who are often at their most vulnerable when attending hospital.

  • This opportunity is posted by:
  • Volunteer Centre: Tipperary
Volunteer Ireland is delighted to acknowledge the support of:
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