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Roma or Romanian Phone Interpreter (Remote Role)

Crosscare

About Crosscare

Crosscare is the social care agency of the Dublin Archdiocese delivering services to those who need them most within the greater Dublin area, working to relieve poverty and serve the needs of the poor and marginalised in the Archdiocese of Dublin. We offer a range of programmes based on innovative approaches to meet new and emerging needs for those affected by homelessness, the needs of young people, and the development of community driven services.

What's Involved

Are you fluent in English and Roma or Romanian?
Our housing and welfare team are looking for volunteers who can help our information officers interpret for our clients Over The Phone.

Role includes:

To provide a confidential phone interpreting service through Roma and English for clients who access our Roma clinics

To assist Information Officers in providing an information and advocacy service to clients who present to our clinics through Roma and English

To assist with translation of information leaflets and documents when required

To report any major issues with the service to your volunteer manager

Expectations:

To maintain open communication with staff and volunteer manager including; cancellation of shifts and handovers

To observe Crosscare Health & Safety Procedures

To observe clear professional boundaries in relations with clients

To respect guests right to confidentiality in our relationship with them as per the Crosscare Confidentiality and Code of conduct policies

To be able to volunteer as part of a team.

To commit to the agreed volunteer times for the agreed time commitment where possible.

This is a Remote Role.

What's required for this position

Essential Skills/Qualities:

Fluent English and Romanian or Roma

Excellent interpersonal and communication skills

Commitment to working with Crosscare Housing & Welfare Information’s client group

Desirable skills/Qualities:

Previous interpreting experience

Multi-lingual/ Multi-culturalism
Personable Skills
Phone Support/ Information Giver

Level of English required for this role:
Fluent English

Times and commitment required for this role

	Mon	Tue	Wed	Thu	Fri	Sat	Sun
Morning			✓
Afternoon			✓
Evening

Minimum time commitment: 6 months

Hours required: 3hrs Fortnightly

Other Details

Location of volunteering opportunity:
Remote volunteering role for the moment

Screening details for this role:

Informal Interviews
References
Application Form

Volunteers will be provided with the following supports:

Support/ advice/ recognition
Supervision
Initial induction and training
Ongoing training opportunities

Volunteers with the following challenges will be supported in this role

Physical Disability

Age restrictions:
Over 18

Is this opportunity suitable for groups/teams of volunteers?
No

Benefits you will receive as a volunteer

Opportunity to develop interpreting skills and gain an understanding of how the Housing and welfare team work to support vulnerable people in the community. On-going support. Regular check in with Voluneer Manager. Reference provided after 6 months.

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This opportunity is posted by:
Volunteer Centre: Dublin City

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