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ISPCC Child-line Online Volunteer

Irish Society for the Prevention of Cruelty to Children (ISPCC)

About Irish Society for the Prevention of Cruelty to Children (ISPCC)

The ISPCC has been protecting children and championing their rights since 1889. Every year the Society works with thousands of children and parents to build stronger, healthier families, who can cope with challenges, solve problems and raise happy resilient children. The ISPCC provides a range of family support services with a model of child centred practice. They main services provided to children and families are: Childhood Support Service, Child & Parent Mentoring, Leanbh & Childline.

What's Involved

Childline volunteers are trained to listen and support children and young people via web and text. We are looking for volunteers for our online service who are child-centered and believe in listening to children in a non-judgemental way.

You need to commit to a one 4 hour shift per week. No qualifications are needed. Pass an initial recruitment and selection criteria, take part in a 8 week training course plus shadowing of experienced volunteers and supervision by experienced staff/volunteers.

Volunteer Information Event
To become a volunteer you are required to attend an information evening as first step of our recruitment process. This information evening will let you know what to expect from volunteering and explain how we work. Upcoming Information evening will take place on:

Tuesday 16th January
Thursday 18th January
6.30pm, at 30 Lower Baggot Street, Dublin 2

What's required for this position

We are looking for non-judgemental, non directive, active listening people to take texts to anyone under the age of 18

  • Personable Skills
  • Phone Support/ Information Giver
  • Youth/ Childcare

Level of English required for this role:
Fluent English

Times and commitment required for this role


Minimum time commitment: 1 year

Hours required: 4hrs Weekly

Other Details

Location of volunteering opportunity:
29/30 Lower Baggot Street, Dublin 2.

Screening details for this role:

  • Garda Vetting
  • Informal Interviews
  • References
  • No screening
  • Application Form
  • Identification Check (photo ID etc…)

Volunteers will be provided with the following supports:

  • Support/ advice/ recognition
  • Supervision
  • Ongoing training opportunities

Age restrictions:
No age restrictions

Is this opportunity suitable for groups/teams of volunteers?

  • This opportunity is posted by:
  • Contact person: Jennifer Farrelly
  • Organisation: Irish Society for the Prevention of Cruelty to Children (ISPCC)
  • Email:
  • Phone: 012342046
Volunteer Ireland is delighted to acknowledge the support of:
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