About Serve The City Dublin
As a volunteer-led community initiative, the aim of Serve the City is simply to meet the practical needs of people in our community. We seek to bring support to those who need it through a variety of service projects. By painting a room; clearing an overgrown garden; putting up shelves; providing cultural and social activities for asylum seekers and refugees; or befriending programmes, we demonstrate care within the community. We are part of an international movement of Serve the City organisations in over 50 cities worldwide.
Our core values actively guide our work: humility, compassion, respect, courage, love and hope. Read more in our strategic plan – Volunteers Serving Communities.
What's Involved
Serve the City gets up to five referrals each week from social workers, local authorities etc. The referrals are on behalf of persons seeking Practical/DIY help. Serve projects are organised twice a month and carried out by a team of volunteers under the guidance of a Project Leader. We are looking for someone with great administrative skills to help coordinate all of this behind the scenes and bring the projects to fruition.
This role might be ideal for someone who is home-based, wants flexible volunteering or has limited mobility but still wants to be part of a team. Contact is mainly by mobile; texting; email; social media and on SharePoint / Office365.
Tasks Include:
Checking the inbox for referral requests; ensuring that all of the information is complete and/or following-up for additional information, where required.
Logging details of the project request onto the excel "Pipeline" worksheet for the City Leaders to assess.
Monitoring the list of requests on the worksheet and checking availability of City/Project Leaders to carry out the serve project with a volunteer team. Follow-ups where required.
What's required for this position
Good people and process skills.
Strong attention to detail.
Comfortable using spreadsheets (over the coming months STC will be migrating to Salesforce)
Assertive
Ability to keep on top of projects
- Computer/ Web/ ICT
- General Admin/ Office Support
- Personable Skills
- Retail/ Customer Service
Level of English required for this role:
Fluent English
Times and commitment required for this role
| Mon | Tue | Wed | Thu | Fri | Sat | Sun |
Morning | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Afternoon | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Evening | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Minimum time commitment: 6 months
Hours required: 4hrs Weekly
Other Details
Location of volunteering opportunity:
Home-based (virtual) or from STC office in Terenure, Dublin 6
Screening details for this role:
- Garda Vetting
- Informal Interviews
- References
- Curriculum Vitae (CV)
Volunteers will be provided with the following supports:
- Support/ advice/ recognition
- Supervision
- Initial induction and training
- Reimbursement of expenses
- Ongoing training opportunities
Volunteers with the following challenges will be supported in this role
Age restrictions:
Over 18
Is this opportunity suitable for groups/teams of volunteers?
No
Benefits you will receive as a volunteer
Satisfaction of knowing you are key to the delivery of successful serve projects on behalf of the marginalised. Opportunity to be part of a diverse volunteer team. Opportunity to go out on a site assessment to gain greater understanding.
Getting there
15 bus and various bus routes through Terenure