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Charity Shop Volunteer Assistant

Dublin Simon Community

About Dublin Simon Community

Dublin Simon Community works to prevent and address homelessness in Dublin, Kildare, Wicklow and Meath. We provide services at all stages of homelessness and enable people to move to a place they can call home.

What's Involved

Core Role Requirements:
• Using till
• Cash handling
• Pricing
• Sorting/tagging clothing
• Communication with customers and service users
• Deliver excellent Customer services and service users
• Cleaning of shops
• Good knowledge and understanding of Dublin Simon
• Flexible working hours

What's required for this position

Requirements of all Dublin Simon Community Part Time Volunteers:
• Commitment to the purpose of Dublin Simon Community and to work within the values, policies and procedures of the organisation and in the context of current legislation and regulations
• To actively participate in team and staff meetings and service evaluations and to contribute to the development of policy and practice with your area of work and within Dublin Simon as a whole
• To report any area of concern to your line manager in a timely manner
• To show reasonable flexibility in relation to hours of attendance to meet the needs of the work.
• Have a flexible approach to the work in response to organisational change, development and review of best practice.
• Identify training needs with your line manager and participate in training opportunities appropriate to the role
• To be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager or Health & Safety Representative
• To participate in the efficient flow of information within the organisation by sharing and seeking information as appropriate
• To undertake other duties as may be requested by the line manager from time to time
• To undertake your role in a manner that is friendly, flexible and informal.

Note: This Role Description will be reviewed and updated in line with the needs of the work.

  • Personable Skills
  • Phone Support/ Information Giver
  • Retail/ Customer Service

Level of English required for this role:
Intermediate English

Times and commitment required for this role


Minimum time commitment: 6 months

Hours required: 4hrs Weekly

Other Details

Location of volunteering opportunity:
Camden Street, Dublin 2
Thomas Street, Dublin 2

Also available in these counties
Dublin - City

Screening details for this role:

  • Formal Interview
  • Garda Vetting
  • References
  • Application Form
  • Identification Check (photo ID etc…)

Volunteers will be provided with the following supports:

  • Support/ advice/ recognition
  • Supervision
  • Initial induction and training
  • Reimbursement of expenses
  • Insurance cover
  • Ongoing training opportunities

Volunteers with the following challenges will be supported in this role

  • Physical Disability
  • Sensory Disability
  • Learning Disability
  • Mental Health Difficulties

Age restrictions:
Over 18

Is this opportunity suitable for groups/teams of volunteers?

  • This opportunity is posted by:
  • Volunteer Centre: Dublin City
Volunteer Ireland is delighted to acknowledge the support of:
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