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Volunteer Information & Communications Assistant

Our Lady's Hospice & Care Services

About Our Lady's Hospice & Care Services

Our Lady’s Hospice & Care Services, founded by the Sisters of Charity in 1879, continues its mission by providing, with loving care, high quality, person-centred health & social care services in the Hospice & community. These core values are upheld & shared by many people of diverse cultures, faiths, professions & circumstances. Daily, they serve to inspire, motivate & guide us in our work together.

At the core of Our Lady’s Hospice & Care Services is the desire to consistently provide the best in specialist and person-centred care for our patients and their families. We cannot do this alone and are extremely grateful to our wonderful volunteers who support us.

Today, Our Lady’s Hospice & Care Services (OLH&CS) provides specialist care for a catchment of over a million people with a wide range of needs, from residential rehabilitation to end-of- life care, from our bases in Harold’s Cross, Blackrock (est. 2003) and Wicklow (est. 2020).

Our Lady’s Hospice & Care Services is extremely privileged to have the wonderful support of almost 400 volunteers across our three sites of Harold’s Cross, Blackrock and Wicklow. Our team of volunteers are engaged in all areas of the organisation and without this support we would not be able to provide the range of services that we offer to our patients and their families.

Fundraising Volunteers are vital to the successful organisation of all our annual fundraising campaigns and events. Under the direction of the Fundraising Volunteer Coordinator, the volunteer will have a role as part of the fundraising team. Volunteers support fundraising events and campaigns such as our Hospice Spring Raffle, Hospice Sunflower Days, Bewley’s Big Coffee Morning Social For Hospice and our most magical Christmas event, Light up a Life. All funds raised locally stay locally.

What's Involved

There are almost 300 volunteers assisting with patient care each year at Our Lady's Hospice & Care Services, with two Volunteer Coordinators employed to manage this team.

We need a computer literate volunteer to help us keep in contact with all of our volunteers in the following ways:

• Notify volunteers by text/email/post and noticeboards of important messages and information and ensure contact details are kept up to date.
• Use CRM system and other software to keep accurate records for each volunteer.
• Assist in producing and distributing the quarterly email and print volunteer newsletter using Mailchimp and Publisher.
• Assist in updating volunteer section of the OLH website and news items for social media when required.
• Assist in documenting volunteer activity, e.g. taking photographs, capturing video, etc.
• Link in with Volunteer Coordinators and Communications Manager to help produce communication material about volunteers for special events such as Volunteer Week, Palliative Care Week etc.

Two mornings or afternoons a week at the Volunteer Office and/or working from home.

What's required for this position

- Good organisational skills.
- Attention to detail and excellent IT skills are required.
- Ability to think creatively and work as part of a team also desirable.

A great work experience opportunity for a student or recent graduate interested in a career in communications or office administration. It might also suit someone recently retired from a similar role who wants to share their experience and skills.

  • Computer/ Web/ ICT
  • General Admin/ Office Support
  • Personable Skills
  • Research/ Journalism/ Media

Level of English required for this role:
Fluent English

Times and commitment required for this role

MonTueWedThuFriSatSun
Morning
Afternoon
Evening

Minimum time commitment: 3 months

Hours required: 1hrs Weekly

Other Details

Location of volunteering opportunity:
Our Lady’s Hospice & Care Services, Harold's Cross, Dublin D6W RY72

Screening details for this role:

  • Garda Vetting
  • Informal Interviews
  • References
  • Application Form

Volunteers will be provided with the following supports:

  • Support/ advice/ recognition
  • Supervision
  • Initial induction and training
  • Insurance cover
  • Ongoing training opportunities

Volunteers with the following challenges will be supported in this role

  • Physical Disability

Age restrictions:
Over 18

Is this opportunity suitable for groups/teams of volunteers?
No

Benefits you will receive as a volunteer

This role is an opportunity to learn, grow and share your skills in a supportive, friendly environment.

Getting there

The hospice is accessible by bus - routes 9, 16, 49 and 54a - and Luas Green Line at Charlemont St. Free parking on site. http://bit.ly/2FizRpT

  • This opportunity is posted by:
  • Volunteer Centre: Dublin City
Volunteer Ireland is delighted to acknowledge the support of:
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