About Dublin City Volunteer Centre
Our mission is to promote the value of volunteering and increase the range and quality of volunteering in Dublin City. Further information available here ...
Assist the Placement Team with their overall goal; to support people in Dublin to find suitable and rewarding volunteering experiences. The role will involve:
Following-up with people who are registered with Dublin City Volunteer Centre.
Contacting volunteers on our Salesforce CRM database via text and email to gather feedback on their applications.
Keeping detailed records of interactions with volunteers on the database system.
Liaising with Volunteer Centre staff members to report updates.
What's required for this position
An interest in helping others get started volunteering.
Proven attention to detail.
Fluent written English is essential and experience responding to queries via email is desirable.
You must be comfortable using the internet and emails. We use Outlook 365. A high level of comfort with using the internet is the best indicator that you can use our Salesforce CRM.
Ability to work on own initiative and as part of a team.
Respect for confidentiality of data.
Experience of databases and Mac computers would be a great advantage.
- Computer/ Web/ ICT
- General Admin/ Office Support
- Multi-lingual/ Multi-culturalism
- Personable Skills
- Phone Support/ Information Giver
Level of English required for this role:
Times and commitment required for this role
Minimum time commitment: 3 months
Hours required: 4hrs Twice per week
Location of volunteering opportunity:
Other location details:
Screening details for this role:
- Informal Interviews
- Application Form
Volunteers will be provided with the following supports:
- Support/ advice/ recognition
- Initial induction and training
- Reimbursement of expenses
- Insurance cover
- Ongoing training opportunities
Volunteers with the following challenges will be supported in this role
- Physical Disability
- Mental Health Difficulties
Benefits you will receive as a volunteer
Make a difference in the lives of others.
Develop admin and Salesforce skills.
Letter of reference provided after three months.
After 3 months we offer the chance to take on projects according to your skills and interests.